Features - For Clinics and Doctors
Manage your medical practice efficiently and easily.
Manage doctors’ schedule
A user-friendly calendar interface to manage doctors’ schedules.
BISTEC Care provides you with a user-friendly calendar view to mark doctor availability, check when sessions are full, and the option for patients to be notified when a doctor is available. This will enable you to manage time effectively and reduce the loss of potential revenue.
Manage appointments
Make or change appointments whenever required.
Efficiently manage, organize and change patient appointments, reducing your administrative hassle. You can also enhance patient convenience with the ability to schedule appointments on behalf of your patients. BISTEC Care also facilitates both time slot-based and number-based patient options to book appointments.
Record treatment details
Store and easily access all patient history.
BISTEC Care allows you to record all patient treatment and consultation details, easily access patient history and update the information when required for enhanced service delivery.
This reduces the administrative workload and time, eliminating the need for excessive paper, all while reducing operational costs, risk of errors and data loss as all information is digitized.
Notifications and reminders
Automated reminders prior to appointments.
BISTEC Care offers automated SMS and email reminders to keep patients informed about upcoming appointments and updates. Patients are also notified when their session starts and ends. This reduces waiting times, missed appointments and long queues in your clinic/hospital ultimately enhancing patient convenience and loyalty.
Multi-location support
Multi-location support under one system.
BISTEC Care provides multi-location support within a single clinic or hospital name under one system. You can now access and manage different clinic locations and doctors within the same system and streamline operations.
Inventory management
Manage your clinic/hospital inventories.
This module is designed to manage your clinic/hospital inventories with ease. This reduces administrative hassle, increases operational efficiency, and elevates service delivery and patient satisfaction.
Customizable patient portal
Create a unique patient portal URL for your clinic/hospital.
BISTEC Care provides your clinic/hospital with a unique URL which patients can access to book their appointments online.
This feature will help your healthcare practice create a tailored patient booking portal that reflects your brand, including special changes to:
- Clinic/hospital logo
- Brand colors within the portal layout
- Select the default language: Sinhala, Tamil, or English
This will help establish and increase your clinic/hospital’s online presence, ultimately bringing in more patients.
Comprehensive reporting and analytics
Receive real-time information and insights.
BISTEC Care provides dashboards and detailed reports regarding patient appointments, treatment details and available inventory to assist management with real-time insights. Further, informed decisions can be made based on data, increasing the efficiency of clinic/hospital operations. Our dashboards are designed through cutting-edge advanced data analytics, providing information about patient and treatment patterns, revenue and more.
Mobile application.
Supported via a mobile application.
Although BISTEC Care principally operates as a web application, both our reception and doctor’s features are supported via a mobile application for easy and convenient access.
Features - For Patients
Get quick and easy access to a personalized healthcare experience
24/7 availability
Create appointments around the clock.
Patients can easily create and manage their appointments, even outside regular business hours. BISTEC Care offers a self-booking option, providing unparalleled convenience and helping you capture more bookings and revenue.
Receive timely notifications
Get notified through SMS on appointments and updates.
Get notified through SMS when the appointment session starts and ends to reduce waiting time and having to stand in long queues. This feature also includes receiving appointment reminders and updates, so patients do not miss their appointments.
View ongoing number
View the ongoing appointment session number.
Patients can view the ongoing session number to determine when it is best to visit the clinic/hospital to reduce the waiting time.
This ultimately enhances patient convenience and loyalty from an elevated experience.
Manage appointments
Make, view and change appointments.
Patients can view, change and cancel appointments with ease through the online portal.
Registered users can also access and manage their appointment history for reference.
Manage profile
Maintain and update your patient profile information anytime.
Patients receive their own login credentials to access their user profiles and create appointments. Patients can also customize, maintain and update their profile information when required so that their details remain up to date.