Features - For Clinics and Doctors
Manage your medical practice efficiently and easily.
Manage doctors’ schedules
A user-friendly calendar interface to manage doctors’ schedules.
BISTEC Care provides you with a user-friendly calendar view to mark doctor availability, check when sessions are full, and the option for patients to be notified when a doctor is available. This will enable you to manage time effectively and reduce the loss of potential revenue.
Manage appointments
Make or change appointments whenever required.
BISTEC Care facilitates outpatient department (OPD) bookings, enabling you to schedule appointments for the clinic rather than specific doctors. When a doctor is ready to consult with a patient, they can choose their name from the list of active doctors on the consultation page.
Record treatment details
Store and easily access all patient history.
BISTEC Care allows you to record all patient treatment and consultation details, easily access patient history and update the information when required for enhanced service delivery.
This reduces the administrative workload and time, eliminating the need for excessive paper, all while reducing operational costs, risk of errors and data loss as all information is digitized.
Treatment marker
Ensure precise documentation of treatment areas.
The treatment marker provides a visual representation of a patient’s anatomy so you can mark a specific body part or region during patient consultations for accurate documentation and later reference.
The treatment marker also includes a specialized option for dental clinics. The general treatment marker allows for a wide range of medical annotations, while the dental marker is specifically designed for dentists to annotate patient teeth.
Inventory management
Manage your clinic/hospital inventories.
This module is designed to manage your clinic/hospital inventories with ease. This reduces administrative hassle, increases operational efficiency, and elevates service delivery and patient satisfaction.
Reports and analytics
Receive real-time information and insights.
BISTEC Care provides a dashboard and detailed downloadable reports regarding all patient appointments, number of patients treated, as well as treatment and appointment analysis to assist management with real-time clinic insights.
This feature also generates detailed reports on revenue obtained by your clinic, offering a clear view of your clinic’s financial health and performance. With customizable filters by date and by doctor, you can easily view revenue data to help understand individual performance and make informed decisions.
AI-Assisted Chatbot
Allow your patients to directly schedule appointments through AI Chatbot.
Give your patients the ability to schedule appointments directly through an AI-powered chatbot via WhatsApp, ensuring direct and convenient booking. The AI chatbot not only manages appointment scheduling but also assists doctors by generating detailed patient notes with as little input and time taken from the doctor as possible.
This reduces the administrative burden of scheduling each appointment and ensures that detailed and accurate patient records are maintained effortlessly.
Medication module
Create and store medication prescriptions.
You can easily add and update medication details, including the medication name, dosage and price to create and store prescriptions for each patient consultation.
You can also access a dedicated management page to handle the master medication list. This feature allows you to add, edit, or remove medications from your clinic's database, keeping everything up-to-date and organized.
Invoice management
Create invoices for patient transactions.
Your clinic can easily record and store all your patient's payment details. This feature lets you view each patient’s outstanding balance and keep a record of their entire payment history from each appointment.
We enable you to charge custom prices for each treatment your clinic provides that you can then update whenever. This feature allows your patients to choose from different payment methods: including cash, card or online payment, as well as insert patient discounts to payments if needed.
Quick consultation
Streamline the appointment and consultation process.
Designed specifically for general practitioners to streamline their appointment and consultation process, this feature enables you to add appointments for the current day and directly navigate to the consultation page for each appointment. This ensures quick, easy and convenient consultations, allowing you to manage your day efficiently and focus more on patient care.
Multi-location support
Multi-location support under one system.
BISTEC Care provides multi-location support within a single clinic or hospital name under one system. You can now access and manage different clinic locations and doctors within the same system and streamline operations.
Notifications and reminders
Automated reminders prior to appointments.
BISTEC Care offers automated SMS and email reminders to keep patients informed about upcoming appointments and updates. Patients are also notified when their session starts and ends. This reduces waiting times, missed appointments and long queues in your clinic/hospital ultimately enhancing patient convenience and loyalty.
Customizable patient portal
Create a unique patient portal URL for your clinic/hospital.
BISTEC Care provides your clinic/hospital with a unique URL which patients can access to book their appointments online.
This feature will help your healthcare practice create a tailored patient booking portal that reflects your brand, including special changes to:
• Clinic/hospital logo
• Brand colors within the portal layout
• Select the default language: Sinhala, Tamil, or English
This will help establish and increase your clinic/hospital’s online presence, ultimately bringing in more patients.
Mobile application
Supported via a mobile application.
Although BISTEC Care principally operates as a web application, both our reception and doctor’s features are supported via a mobile application for easy and convenient access.
Features - For Patients
Get quick and easy access to a personalized healthcare experience
24/7 availability
Create appointments around the clock.
Patients can easily create and manage their appointments, even outside regular business hours. BISTEC Care offers a self-booking option, providing unparalleled convenience and helping you capture more bookings and revenue.
Receive timely notifications
Get notified through SMS on appointments and updates.
Get notified through SMS when the appointment session starts and ends to reduce waiting time and having to stand in long queues. This feature also includes receiving appointment reminders and updates, so patients do not miss their appointments.
View ongoing number
View the ongoing appointment session number.
Patients can view the ongoing session number to determine when it is best to visit the clinic/hospital to reduce the waiting time.
This ultimately enhances patient convenience and loyalty from an elevated experience.
Manage appointments
Make, view and change appointments.
Patients can view, change and cancel appointments with ease through the online portal.
Registered users can also access and manage their appointment history for reference.
Manage profile
Maintain and update your patient profile information anytime.
Patients receive their own login credentials to access their user profiles and create appointments. Patients can also customize, maintain and update their profile information when required so that their details remain up to date.